![]() Saying, “I will get back to you” projects a more positive image of you that is knowledgeable, confident, and professional. It may make you appear ignorant or even lazy in the eyes of the email recipient. When you reply to someone asking a question that you don’t know the answer to, don’t come right out and say, “I don’t know.” That statement (even if it’s true) paints you in an unflattering light. Don’t Say That You Don’t Know (Even When You Don’t).Replying to the sender when you will be able to get back to them will reassure them that their issue or question is being investigated, and that a resolution is (hopefully) not far off. In other words, don’t tell them you’ll have an answer by the next day if that’s not a realistic expectation. Will you get back to them by the end of the day? The end of the week? Try to be as specific as possible, as well as realistic. Say Exactly When You Will Get Back To ThemĪfter you assure the sender that you will get back to them, put a date on when exactly that will be. ![]() ![]() To appear professional and organized, follow these three tips. There’s more to writing an “I will get back to you” email than just typing up the phrase and sending it. In this case, it’s perfectly professional to reply to the sender, “I will get back to you.” Tips To Write An I Will Get Back To You Email It may take you some time to track down the project manager and get a status update. Oftentimes, you will receive emails from clients or supervisors inquiring about the status of a project the company has been working on. Replying to the query with, “I will get back to you” gives you time to confirm the next available slot in your company’s schedule with everyone on your team. In this scenario, you may need to cross-check your schedule with those of some of your coworkers, such as service agents or technicians. You may receive emails from customers or other professionals in your industry asking about your company’s schedule availability. Contacting them and waiting on their answer may take longer than just a few minutes or even a few hours.Ī quick “I will get back to you” email will buy you some time to navigate this potentially long process. In this situation, you may not be authorized to quote prices, which means you need to talk to someone who is, such as a supervisor or your boss. When a customer or client emails you and asks for a price quote, you may need to respond, “I will get back to you” to give you time to generate the quote. If the customer asks a question that you can’t answer right away, you can simply reply, “I will get back to you.” This lets them know that you received their query and that you are working hard to find the answer. These issues include the customer not receiving their order on time or inquiring if a specific product is available. ![]() You may need to use the phrase, “I will get back to you” when responding to customer support issues. You may find yourself using this phrase (or a variation of it) when you respond to emails from customers, coworkers, your boss, or professionals from other companies.īelow are 4 common situations in which emailing the phrase “I will get back to you” is appropriate. Having an “I will get back to you” response handy helps you communicate effectively with several different types of people. In this guide, we’ll highlight some common situations where you may need to compose an “I will get back to you” email, tips for how to write it, and unique templates to get you started. Even if you have the answer but you’re not sure of yourself, it’s always best to step back and check with a manager before sending a definite response. When these situations come up, it’s perfectly okay to reply to the sender, “I will get back to you.” You’re not Google and you don’t have all the answers. With that number, it’s highly improbable that you will be able to answer each one immediately, without having to perform any research or call for backup from a manager. This should come as no surprise considering that individual office workers in the United States receive, on average, around 120 emails per day. Many times in the workplace, you will receive an email where the sender asks a question that you have no answer to. MHRA 'Talk To You Later', All Acronyms, 8 November 2023, Bluebook All Acronyms, Talk To You Later (Nov. Talk To You Later, All Acronyms, viewed November 8, 2023, MLA All Acronyms. Retrieved November 8, 2023, from Chicago All Acronyms. Facebook Twitter Linkedin Quote Copy APA All Acronyms.
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